🌟Information Technology (IT) — What We Do 

The Information Technology Department at PCHA is responsible for supporting and securing all of our agency’s digital systems. Our team manages computers, servers, software, and networks to ensure safe, efficient, and reliable technology for every department. We provide technical support, protect sensitive data, and drive innovation through modern solutions that help the organization grow and succeed.

⚙️ Core Responsibilities

💻 Technology Infrastructure
Installing, managing, and updating computers, devices, servers, and network equipment.

🛠️ Technical Support
Providing troubleshooting and helpdesk support for employees’ hardware and software needs.

🔐 Cybersecurity
Implementing firewalls, antivirus protections, and access controls to safeguard systems and data.

🗄️ Data Management
Securing, backing up, and managing data to ensure privacy, availability, and disaster recovery.

📲 Application Management
Installing, configuring, and maintaining software and business applications for effective integration.

⚡ System Administration
Running and updating operating systems, servers, and networks for peak performance.

🚀 Strategic Planning
Evaluating and recommending new technologies, driving innovation, and shaping the agency’s digital strategy.

✅ Compliance
Ensuring adherence to data protection laws and regulatory requirements.